Jun 4, 2021 08:42:16 PM by Andrew S
Upwork delivers the following page when I try to access messages on Firefox;
Jun 4, 2021 10:22:47 PM Edited Jul 23, 2021 11:10:22 PM by Joanne Marie P
Firefox is one of the supported browsers and you can check it here. Could you please try checking if your browser is up-to-date?
Jun 5, 2021 12:23:48 AM by Andrew S
Yes, Up to Date.
your reference only helps Windows users.
I have a Mac.
This error only began 10 days ago.
Before then it worked fine for years.
Jul 23, 2021 10:28:20 PM by Andrew S
I'm still nowhere with this issue.
The instructions to fix it at my end are complicated, but I've done my best.
I am still unable to view my message in Firefox.
I have cleared cache, cookies etc.
This is what happens;
I tried to upload the HAR file here but your system removed it, also the console report that I saved in RTF format.
In Chrome it’s OK. I can access messages.
Are you able to help?
Jul 23, 2021 11:11:18 PM by Joanne Marie P
I'm really sorry for the inconvenience. I have followed up with the team. One of our agents will reach out and assist you directly via a support ticket.