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Re: Change or delete posted feedback

cbb08714
Active Member
Toshio K Member Since: Sep 16, 2021
1 of 10

Change or delete posted feedback

 

I am a Japanese client.
I worked with an American freelancer.
Communication with her was difficult and eventually she ended without completing her contract.
I became emotional and left her with terrible feedback.
However, I regret that it was an act that was not mature.
Is there a way to change or remove this feedback?
By the way, I pressed the "Allow changes" button without understanding it well.
I'm depressed about doing this.
Please help me.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
2 of 10

Toshio K wrote:

I became emotional and left her with terrible feedback.
However, I regret that it was an act that was not mature.
Is there a way to change or remove this feedback?


The freelancer can allow you to change your public feedback and the stars, but the private feedback, which determines the freelancer's Job Success Score, can't be changed.

View solution in original post

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 10

Thank you for reaching out to us, Toshio.

 

One of our team members will reach out to you directly via a support ticket to look into your request and assist you accordingly. 

~ Bojan
Upwork
cbb08714
Active Member
Toshio K Member Since: Sep 16, 2021
5 of 10

Thank you.

nyonomega0
Active Member
Sushant B Member Since: Sep 11, 2020
6 of 10

I hope every Client was like you.

cbb08714
Active Member
Toshio K Member Since: Sep 16, 2021
7 of 10

I am a very narrow-minded person.
I'm very embarrassed.
But your comment healed my heart.
thank you.

cbb08714
Active Member
Toshio K Member Since: Sep 16, 2021
8 of 10

I am a very narrow-minded person.
I'm very embarrassed.
But your comment healed my heart.
thank you.

bb29da59
Ace Contributor
Devayani G Member Since: Jun 5, 2021
9 of 10
Hard to believe such clients exist! You are very kind 😊
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
10 of 10

Devayani G wrote:
You are very kind 😊

In all fairness, because the real damage is done by the private feedback which can't be undone, the "kind" thing would have been to not leave undeserved bad feedback in the first place.

 

That would be assuming that the poor feedback was indeed unserved. If it was factual and deserved, it shouldn't be removed or changed. 

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