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Changing Account Types

papakim
Active Member

I need a client account but chose freelance bc it was worded in a confusing fashion. How do I switch account types? I have not started a profile bc I'm not a freelancer. I want to hire someone.

 

Frankly even the login was poorly worded. The Captcha says "typed the letters below" but it was numbers and letters so I just typed the letters. Took me three times before I realized it was asking for all characters.

 

When I got to home screen it asks if I want to hire for project or freelance. I'm thinking both are client questions with a choice to "hire' as employee or "engage" as in freelancer. So I chose freelance. Now I seem to be stuck in freelance world when I'm a client.

 

How can I easily switch to the client side? This should be easier.

3 REPLIES 3
aocumen
Moderator
Moderator

Hi Kim, 


You could actually complete registering as a freelancer, and creating a client account from the same freelancer account. However, if you don't want to complete registering as a freelancer, we can close this account for you so that you can register as a client.

 

Let us know so that we can proceed with your preferred action. 


~ Avery
Upwork

Thanks. I'd prefer to close the account and start over.

Hi Kim, 


We'll have someone assist you in closing your account. 


~ Avery
Upwork
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