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Disappearing Talent Specialist/How do I get to Upwork Customer Support?

71c0032f
Active Member
D H Member Since: Dec 29, 2017
1 of 4

How do I get in touch with Customer Support?

 

I purchase the Upgrade which is supposed to get me a Talent Specialist and improved discoverability of my job but the specialist never appeared and is unreachable and I can't seem to find any way to contact anyone sat Upwork about.

 

I'd ike to get a refund or to actually speak with my Talent Specialist. Does anyone ave suggestions here?

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 4

Sorry about that, G H. I'll follow up with the team and they'll connect with you shortly.

~ Valeria
Upwork
boshoffirene
Community Guru
Irene B Member Since: Feb 17, 2015
3 of 4

From a freelancer's point of view, these talent specialists suck big time. There are many threads that highlight their ineffectiveness at hooking us up to jobs that suit our relevant skills. Just saying.

gerrys
Community Guru
Gerry S Member Since: Nov 23, 2014
4 of 4

By definition, a "specialist" would be scarce. Maybe "their" specialty is not "your" specialty either (probably).

 

Maybe a "talent generalist" would be more available (and useful).

 

 

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