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Double Charged

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Active Member
Grant M Member Since: Jun 25, 2020
1 of 2

I joined upwork June 18 and on that 1st day I attempted to create an $18.00 milestone a freelancer had requested from me. In the course of arranging payment, the 1st payment method I provided wasn't accepted so I provided a 2nd payment method. Unfortunately for me, after the upwork site finally approved the charge, it actually charged me TWICE (for two $18.00 milestones).  What's especially frustrating is the fact I never received any usable software code from the freelancer.  Being 'double charged' and getting nothing in return is really annoying.  Do I have any recourse or must I just write this off as an experience in getting cheated by upwork the 1st day I joined?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Grant,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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