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28b2c2c0
Community Member

Error creating new contracts/hiring

Anyone else having this issue?

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Dennis,

 

Could you please try clearing your cache and cookies or logging in with another browser to hire your freelancer? If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork

I logged in with incognito and I get the same error.

BojanS
Community Manager
Community Manager

Hi Dennis,

 

Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further.

 

Thank you!

~ Bojan
Upwork
28b2c2c0
Community Member

When I click on the pen icon to edit "My Info" the only changes I can make are name and email. Searching the settings, the only place I can put a phone number is for 2FA but it's not in the "My Info" section.

I don't see any place to put address.

BojanS
Community Manager
Community Manager

Hi Dennis,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern.

 

Thank you for your patience. 

~ Bojan
Upwork
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