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48d52d23
Member

Hiring technical difficulties

I agreed/accepted an offer from a freelancer.  Set up my account, credit card verified, and when I go to to accept terms, the hire button is not active (shaded grey) - what am I doing wrong?

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Jennifer,

 

Please go to your account settings and choose the tab on the top-left, ''My Info''. Kindly try adding your address details, security question, and phone number in order to fix this error.

 

Additionally, please try clearing your cache and cookies or logging in with another browser to check if you`re still experiencing the same issue?

 

If the issue persists after this please let us know and our team will assist you further.

 

Thank you!

~ Bojan
Upwork
48d52d23
Member

 

Hi Jennifer,

 

Were you having any issues completing your account as Bojan explained? Let us know if you have any additional questions.

~ Valeria
Upwork
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