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snoopydoopy
Community Member

How do i pay part of my invoice (as some are being disputed as idiots have added hours)?

HI - some **Edited for Community Guidelines** have added hours to me; which i need to dispute..

however i need to pay the people who actually did some work..

 

my work has no help or contact or support..

how i do pay the legit people from my invoice only?

 

HELP

1 REPLY 1
kochubei_valeria
Community Member

Hi Neil,

 

I'm sorry to hear you are having issues with some of your contracts. To clarify, on Monday clients are automatically invoiced and charged for all hours logged within the set weekly limits by the freelancers during the previous work week. There isn't an option to select which hourly invoices are charged and which are not. That said, the client then has until Friday to dispute these hours. I see that you've already filed disputes accordingly and cases were created for them. Our team will be contacting you about these cases as soon as possible and I'll also follow up with them about your concerns.

~ Valeria
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