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Jim's avatar
Jim M Community Member

How do i post a trouble ticket?

I'm getting stuck in an endless loop in chat and academy. Help!

1 REPLY 1
Ivygail's avatar
Ivygail J Retired Team Member

Hello Jim,

 

Thank you for reaching out. I am sorry to learn that you are having difficulties with the chatbot. Could you please clarify how we can help you?

 

Moreover, we strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

 

~Ivy