May 5, 2022 04:43:35 AM by Theboom T
I am a client. And I have available balance of $50, and how do I use those funds to pay for a milestone when hiring a freelancer. I tried to pay so, but during the checkout, the only billing option I have is to pay through using my debit card, which I used previously. But I want to use that available $50 otherwise it is pointless to have that fund available in my account.
May 5, 2022 06:28:12 AM by Andrea G
Hi Theboom,
Please go ahead and fund that milestone. If you have available funds, those should be charged first, before your billing method.
May 5, 2022 07:18:51 AM by Theboom T
Hi Andrea G,
Let me clarify your solution once again. As I checkout for the milestone payment, the only billing (pre selected for payment) I have is my debit card, but I couldn't find a single hint in the checkout screen that my available balance will be charged first before the card as a billing method. I'm attach the screenshots. Please confirm my case.
May 5, 2022 08:29:13 AM by Andrea G
Hi Theboom,
I understand how this might be confusing and I'll be forwarding your feedback to the team regarding this. Rest assured, your available balance will be charged before your payment method. You can check this in the note found below your payment method on that page that states any available balance you have will be applied.
May 5, 2022 10:25:57 AM by Theboom T
Hi Andrea G,
Now I understand your point, thanks for clarifying that to me. I didn't pay attention to that statement saying "available funds will be applied"