Dec 20, 2022 03:54:17 PM Edited Dec 20, 2022 04:20:07 PM by Shannon L
I have a fixed contract. $2k is paid out. $1k in escrow. I owe the freelancer $3k total.
If I close contract, will the $1k escrow go to freelancer towards the $3k total? Or do i need to set up another milestone?
Also all the milestone says PAID on my end ($2k)
Dec 20, 2022 05:51:50 PM by Arjay M
Hi Shannon,
Thank you for reaching out. Before you end a contract, you will want to consider releasing any funds you’ve already placed in escrow as part of the agreed-upon contract with your freelancer/agency. If you choose to close the contract without releasing the money in escrow, we’ll email your freelancer/agency and request an escrow refund on your behalf. You may want to check this help article for more details on Ending Fixed-Price Contracts.
Dec 20, 2022 06:23:33 PM by Shannon L
How do I release the escrow funds? All milestones are paid out/marked paid. The escrow seems to be coming from fixed contract
Dec 20, 2022 07:56:42 PM by Arjay M
Hi Shannon,
I have checked your account and the Contract you're referring to. It looks like there's no funded milestone and you ended the Contract as well. Please let us know if you need further assistance. In the meantime, feel free to check this help article for more details.