Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I made 2 bonus payments by error. Can I cancel one?

Highlighted
Active Member
Ursula A Member Since: Aug 18, 2017
1 of 7

Hi, I wanted to give a freelancer a bonus and by error I made it 2 x. Can I cancel one of the payments? I got a notification that it will go through in 24 hours. Is the still a chance to cancel on of them? Thanks!

Highlighted
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
BEST ANSWER
2 of 7

Hi Ursula,

 

I shared your request with our team to cancel the second bonus payment you issued and someone from our team will follow up with you soon.

View solution in original post

Highlighted
Active Member
Ursula A Member Since: Aug 18, 2017
3 of 7

Thank you!

Highlighted
Active Member
George K Member Since: May 26, 2020
4 of 7

Hello,

 

I have the same issue. I accidentally issued two bonuses of the same amount. Can you please cancel one of them?

 

Best,

George

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 7

Thank you for reaching out to us, George.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 


~ Bojan
Untitled
Highlighted
Active Member
Fegiri A Member Since: Aug 31, 2017
6 of 7

I would want to make a cancel on a bonus i made. It was an error made by me. I'll appreciate if this can be done as soon as possible 

 

Highlighted
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
7 of 7

Fegiri,

 

It looks like the freelancer has just issued a refund to you for that bonus so you should be all set.

~ Valeria
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS