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4c8120a8
Community Member

My team mate is not getting his verification email so he cant sign up

Hello, My team mate is using his work email which works fine when i send an email but is not getting his verification email from upwork.

6 REPLIES 6
g_vasilevski
Retired Team Member
Retired Team Member

Hi Naftali,

Could you please ask your team member to reach out to us here, or to our Customer Support directly? Thank you.

~ Goran
Upwork

Hello I am unable to receive the verification email from upwork. However my email is working because my colleagues are able to send me emails. 

34818ef9
Community Member

hi im not getting the verifcation email from up work . however my email is working because my collegues are able to send me emails and it works.

Hi Fliq,

Could you please check your junk and spam folders? I would also suggest to try and resend the email again. Thank you.

~ Goran
Upwork

yes i did both and still nothing 

BojanS
Community Manager
Community Manager

Hi Julian,

 

I checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.

 

Thank you!

~ Bojan
Upwork
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