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d5236496
Member

Payment isn't showing up in my account page

Hi,

I paid the $50 milestone fee for a project, and I see it pending in my bank account, but it doesn't show up in my Upwork account page. So, it looks like I haven't paid and the freelancer probably won't start work.

 

How to resolve?

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Hi Erin,

 

It looks like the milestone was successfully funded and it should already show on your credit card statement as paid. You can also check Reports> Transactions and on the contract page:

 

Screenshot_11.png

 

Also, your credit card was verified so you should be all set.

~ Valeria
Upwork