Payment issue

[be7b235f]

I'm Abdulmajeed

I'm client and I've hired someone but the billing show me an isswue which is "Unfortunately, we were unable to process your transaction. Your account is being reviewed. We may need to verify your identity information. Please check your email for the detailed next steps. If you don’t hear back within 2 business days, please contact us."

Please help me for that.

[AndreaG]

Hi Abdulmajeed,

Please allow some time for our team to review and they will update you directly via support ticket as soon as possible. You'll receive an email notification once your ticket is created.

[92d91337]

I had a similar problem and ultimately had to create and use a Paypal account. I hope this helps.