Payment

[ad2a9f0f]

My money was frozen because I accidentally put a bonus payment in and never paid it. The bonus was canceled but my original payment still hasn't been released to my freelancer nor have I gotten my payment back. How do I get my payment released to my freelancer for their job?

[NikolaS]

Hi Damien,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[ad2a9f0f]

Have not received that email yet.

[JoanneP]

Hi Damien,

I have followed up with the team. One of our agents will assist you directly via a support ticket. I appreciate your patience!

[ad2a9f0f]

I appreciate you