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habiba-arif326
Community Member

Problem with the billing method of my client account

Hello,

I posted a job last week and wanted to hire a freelancer. I tried to send her funded offer twice but there is some problem with my billing method. I use debit card and it supports international transactions. I received the following messages from my bank. By looking at these messages the problem seems to be at upwork's end. Have a look at the screen shots and help me please. I want to use my client account.

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Habiba, 


I'm sorry for the inconvenience this has caused. Please know that debit cards cannot be used as a billing method for client accounts on Upwork. You may check this help article for more information on what billing methods are accepted on the website. If you have any of the options listed, you can use it as a billing method on your account, and pay for your freelancer's services. 


~ Avery
Upwork
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