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c7a9e15d
Community Member

Unable to authorize your card

Hi,

I got this message trying to add billing method : "We are unable to authorize your card. Please add another billing method or contact your issuing bank." Need help to fix this problem. Thank You. E.Grand

2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Ernest,

 

Thank you for your message. Could you please contact your card issuing bank to check the permission to complete international transactions and try adding the card again after the permission is enabled? 

 

Thank you,

Pradeep

Upwork
shiva-designer
Community Member

Hello Ernest,

You can contact your bank and check whether international payments are accepted in your bank account.

Regards

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