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Unable to enter credit card information

Active Member
Max P Member Since: Aug 1, 2019
1 of 2

I am trying to use UpWork, but I'm unable to enter my credit card information.  The loading spinner just goes on forever.  I suspect it's probably because of my ad-blocker, however I'm unwilling to turn that off for this purpose, because I shouldn't have to subject myself to tracking in order to use a service that I'm paying for with cash instead of personal information.  Please fix this if you would like me to pay to boost my listings.

 

Side note: it's a turnoff that I had no option to send this to a technical support contact, that the only option available is some public community forum.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Max,

 

I'm sorry for the inconvenience this caused. We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
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