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Unable to read private messages

Active Member
Luigi M Member Since: Mar 2, 2019
1 of 6

Hi all,

Since few days I'm unable to read/reply to my private messages; what should I do ? How may I report this bug to Upwork ? 

My private messages kept flashing forever appearing and disappearing but the main problem is I can just view the messages I sent and not my caididate replies even when I get an email confirmation related to new proposals they did me ...

 

Thanks in advance for your assistance.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 6

Hi Luigi,

 

Are you referring to your Messages on your Upwork account? Are you trying to access them via browser, via Upwork Desktop App or on mobile? 

~ Valeria
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Active Member
Mollyne A Member Since: Oct 4, 2017
3 of 6
I have the same problem of being unable to acess my upwork account messages,they keep on flashing and I can't read anything.Kindly assist me quickly.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 6

Hi Mollyne,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Mollyne A Member Since: Oct 4, 2017
5 of 6
Hello, up work support team,my messages have gone back to flashing a gain,thus unable to read my messages.Kindly assist.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Hi Mollyne,

 

Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this please send me a screenshot from your end via PM. Thank you.


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