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Unfinished Work

I ahve issues with my current project. It's overdue by a month. The work is incomplete and not what agreed upon. Communication was terrible. How do I dispute this?

Community Member

Hello Judd,

Sorry to hear that. Please try to contact the man who hired for your project. If he/she doesn't reply then you can dispute. Please have a look details here: https://support.upwork.com/hc/en-us/sections/202260418-Disputes?flash_digest=425ed0ac4c431ee4f279022...

You can see here Hourly protection: https://youtu.be/YQJgkqPpLYM

Here you can find fixed price protection also: https://youtu.be/RhmRk-ZuUT0

If you need any assist further feel free to ask.



> Thank!!


You forgot to add 'me' Smiley LOL

Community Manager
Community Manager


I'm sorry to hear you had an unfortunate experience on this contract, Judd. I checked the contract and can see that your first two milestones has already been paid, while the third milestone remain unfunded. You will not be able to file a dispute on an unfunded milestone, but I'll go ahead and double check with the team what can be done about this contract. 

~ Avery
Community Member

You've lost your money. Already the response is you have to fund before they will do anything. I lost $500 recently as they pay out - even if you complain to the customer service beforehand - unless you specifically challenge on the project timesheet. They automatically "assume" you are satisifed if you don't do that within a short timefame - why? Because they want their cut!


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