We'll be right back Really sorry about this, but this page is offline right now. Check back later.

[c7e69141]

I've been getting the attached error now since the start of the year. I can't do anything on either my client or freelancer alert

[LuiggiR]

Hi Leke, 

I'm sorry to hear you're experiencing this. To better assist you, can you confirm what you were doing that triggered that error? If you can share a screengrab of the message as well, that'll be helpful. I'll be sure to escalate your concern to the relevant team. You can always try using a different browser or the incognito mode of your current browser, as well as clearing your browser’s cache and cookies to see if that helps.

[c7e69141]

[LuiggiR]

Hi Leke, 

Thanks for following up. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[82890159]

same issue for me please help 

[PradeepH]

Hi Bryle,

Thank you for your message. I am sorry to hear about the error message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[shoaibmughal1]

Hello Luiggi R!

I am also facing the same issue and I also clear my cache,

[1bceeeee]

hi Pradeep I'm also facing this problem, and i can't access my account i currently have a job going on and i need to access it

[bc1e561f]

I too am having this issue and it's been happening since November of last year. Could someone please explain how to get around this? 

[bc1e561f]

Could someone please help me with a persistent issue I am having with logging in and using the Upwork platform?

[AndreaG]

Hi Bryan,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[5a3bfe8c]

Hi I am facing the same issue on multiple browsers.

[a537655d]

I am having the same issue. Tried clearing all cookies, and history and multiple browsers. Even set up another account with a different email and that worked fine. But I need to access the original account. Screen shots are all the same. Happens after the challege for password, and password is submitted.

[LuiggiR]

Hello Robert,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[spectralua]

Issue is persist. I cleaning cookies, refreshing.. it works time from time, but returning back. 

[khanrain]

wishes for coming back soon!

miss you...

[26ebaed7]

Same issue for me. The site is fine when I am logged in as a client, but when I try to switch it to a Freelancer I get this screen. It then gets stuck on this screen and I have real trouble getting back to my client account. 

The top post is from exactly a month ago, seems to be taking you guys a long time to sort out this issue. 

[JoanneP]

Hi Aengus,

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[1ffcdefc]

I've been having the same issue for 2 months.  Tried clearing cache & cookies, and also from a different browser.  Same issue. 

[759e32fa]

Hi Troy,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[atif-sheraz]

Same issue on my end. Even can't access the support tickets.

https://support.upwork.com/hc/en-us/requests

[ArjayM]

Hi Atif,

I actually tried and was not able to replicate the issue you're describing. Could you please try using a different browser or use the incognito mode of the current one? Let me know if the issue persists and we'll look further into that for you.

[8f8ddc5d]

I'm facing same issue, please help

[759e32fa]

Hi Noman,

Thank you for reaching out to us. I tried but wasn’t able to replicate the issue you’re describing. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[396cecb5]

I am having the same issue and I am now unable to post any new jobs. here is the message I am getting when I try to post something '

''

We will be right back -Really sorry about this, but this page is offline right now''
Check back later.

' could someone help please. 

[1f48b004]

I also consistently have this issue and right now cannot post a new job.