Feb 26, 2018 07:01:53 AM by Matteo R
hello! I made a payment but I wrong to write my billing information. How can I solve? thank you
Feb 26, 2018 07:36:14 AM by Valeria K
Hi Matteo,
It looks like you are a member of a client-company and the owner of the company will be able to manage payment methods linked to the account. You can also communicate with them regarding your permissions.
Thanks.
Feb 26, 2018 09:00:30 AM by Matteo R
I am a customer. my company made a payment to a freelance of 513 euros. 500 as Ammount due + 13 as Payment processing fee.
but now we need to change billing information...
how can we do?
thank you so much
Feb 26, 2018 09:43:52 AM by Valeria K
Matteo,
You are added to the account the payment was made from as a team member but you don't have permissions to manage financial information. Please, have your company owner update the billing method if needed.