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289470af
Community Member

billing information

hello! I made a payment but I wrong to write  my billing information. How can I solve? thank you

3 REPLIES 3
kochubei_valeria
Community Member

Hi Matteo,

 

It looks like you are a member of a client-company and the owner of the company will be able to manage payment methods linked to the account. You can also communicate with them regarding your permissions.

 

Thanks.

~ Valeria
Upwork

I am a customer. my company made a payment to a freelance of 513 euros. 500 as Ammount due + 13 as Payment processing fee.
but now we need to change billing information...
how can we do?
thank you so much

Matteo,

 

You are added to the account the payment was made from as a team member but you don't have permissions to manage financial information. Please, have your company owner update the billing method if needed.

 

~ Valeria
Upwork
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