featured jobs refund

[#1]

I am sorry. I just featured a job post by mistake. How can I cancel it and get a refund?Thank you!

[#2]

I have set the featured post as private now and I didn't even view the proposals after this post was created. Hope you can solve this issue. Thank you very much

[#3]

Hi Chris,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your job post. Thank you.

[#4]

Hi Goran! Thank you for your response. Could you tell me what is "ticket"? And how many days your team will reach out to me and have a refund for me? Thank you!

[#5]

Hi Chris,

Once a support ticket is generated for you, you will be able to access it here and you will receive an email notification as well. 
Our team will reach out to you as soon as possible and will assist you further, thank you.

[#6]

OK, thank you, Goran! Hope your team can solve this issue as soon as possible.

[#7]

Hi Goran! Is there a way to cancel the featured post and get a refund by myself?

[#8 · Accepted solution]

Hi Chris,

It looks like our team already took care of that for you. Please refer to your ticket here.

[#9]

Hello, 

Please help me too. I just featured a job post by mistake. How can I cancel it and get a refund?Thank you

[#10]

Hi Misha,

I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.

[#11]

The agent said that my refund had been approved. But I haven't got an email from Upwork. How long does this process take?

[#12]

Hi Misha,

The relevant team will let you know once the refund is processed via your ticket with them.

[#13]

Hello. I accidentally bought a Featured Job. I do not want him, can you refund the money?

[#14]

Hello. I accidentally bought a Featured Job. I do not want him, can you return the money?

[#15]

Hi Markuss,

Thank you for reaching out to us. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#16]

I accidentally clicked on featured job it was just one click and upgraded , can i cancel and refund iy 

[#17]

Its been designed in a sketchy way though, to make people accidentally click on featured job when we post a job post. I need refund of the chared money