Feb 10, 2022 03:27:16 AM by Chris C
I am sorry. I just featured a job post by mistake. How can I cancel it and get a refund?Thank you!
Solved! Go to Solution.
Feb 10, 2022 03:45:16 AM by Chris C
I have set the featured post as private now and I didn't even view the proposals after this post was created. Hope you can solve this issue. Thank you very much
Feb 10, 2022 03:45:57 AM by Goran V
Hi Chris,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your job post. Thank you.
Feb 10, 2022 03:50:21 AM by Chris C
Hi Goran! Thank you for your response. Could you tell me what is "ticket"? And how many days your team will reach out to me and have a refund for me? Thank you!
Feb 10, 2022 03:56:13 AM by Chris C
OK, thank you, Goran! Hope your team can solve this issue as soon as possible.
Feb 10, 2022 06:15:02 AM by Chris C
Hi Goran! Is there a way to cancel the featured post and get a refund by myself?
Oct 14, 2024 08:22:11 AM by Misha A
Hello,
Please help me too. I just featured a job post by mistake. How can I cancel it and get a refund?Thank you
Oct 14, 2024 09:20:02 AM by Luiggi R
Hi Misha,
I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.
Oct 14, 2024 09:53:44 AM by Misha A
The agent said that my refund had been approved. But I haven't got an email from Upwork. How long does this process take?
Oct 14, 2024 10:33:33 AM by Luiggi R
Hi Misha,
The relevant team will let you know once the refund is processed via your ticket with them.
May 5, 2022 03:44:19 PM by Markuss C
Hello. I accidentally bought a Featured Job. I do not want him, can you refund the money?
May 5, 2022 03:40:38 PM by Markuss C
Hello. I accidentally bought a Featured Job. I do not want him, can you return the money?
May 5, 2022 05:36:30 PM by Arjay M
Hi Markuss,
Thank you for reaching out to us. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
Apr 8, 2023 12:46:38 AM by Shahul H
I accidentally clicked on featured job it was just one click and upgraded , can i cancel and refund iy
Apr 8, 2023 12:41:32 AM by Shahul H
Its been designed in a sketchy way though, to make people accidentally click on featured job when we post a job post. I need refund of the chared money