findin any kind of flesh&bones help

[947dc6cc]

Can yous find any flesh & bones rep?  I cannot, not on the telephone, not on chat, not on nothing....   This is no good.  I need to complete a task, cannot enter the appropriate place, cannot find UpWork help!  This is no good.  I am left to logon a public complain here - which will be promptly erased from the system, I am sure!

[NikolaS]

Hi Sergio,

I am sorry for the inconvenience this has caused. Could you please share more information about the issue you are experiencing so that we can better assist you? 

Additionally, you can click the question mark icon that shows at the bottom right corner of this page. You may be asked what type of account you need help you, go ahead and select the best option. If you don't receive the information you're looking for, you can click "Ask something else" for more options, including contacting our support team.

[947dc6cc]

**Edited for community guidelines**

these are the details
1. I joined sometime early-mid Feb 2021, my Email is

**Edited for community guidelines**

2. I hired a sw engeneer, he completed the job successfully,
3. I decided to hire him again as a contract,
4. It seemed at the time that I had, or it would be better, to use a
different email address, because I had problems to open the contract,
this was before I closed the first job,
5. I opened the contract with the Email**Edited for community guidelines**this was accepted by the system
6. I paid already one time (perhaps more) from this contract under

**Edited for community guidelines**

7. The engineer purchased a few small items (US $30+) for the work, for
which he needs to be reimbursed,
8. This item 7 is the problem. I received a notice to approve the
reimbursement at**Edited for community guidelines**, with a link to click to
approve. I click, which then brings me to a blank page with UpWork
written on the top-left, only this writing, nothing more, from which
page I cannot proceed.
9. My question then is: any suggestion how to approve the expense? I
cannot logon as**Edited for community guidelines**either.

Thanks,

Sergio Monteiro

[JoanneP]

Hi Sergio,

Thanks for following up and for sharing more information. I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.