Guys, you customer service is terribly bad. During working hours in USA it's absolutely impossible to reach customer support representative. I spend 5 minutes on phone twice and twice got "all our representatives are busy, please leave message". How are you really working ? Competition in this field should say the right word ...
I am sorry you were not able to get a hold of our phone support. Could you please reply to the private message I sent you so we can assist you further. You can access it in the upper-left corner on this page.
Thank you for your patience.