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f3334bf3
Community Member

pay issue

my paypal has enough money , but I can't pay due balance.

what is issue?

4 REPLIES 4
tinker_bell3
Moderator
Moderator

Hi Syafiqah,

 

I have checked your account and see that the transaction was declined by PayPal. Could you please retry the transaction using an alternative payment method from your PayPal wallet?

 

~ Joanne
Upwork
f3334bf3
Community Member

The bug persists.

Please help me.

I have checked your account and see that the transaction was declined by PayPal. Could you please retry the transaction using an alternative payment method from your PayPal wallet?

 

I don't understand , My PayPal has worked fine so far.

Please help me.

Hi Syafiqah,

 

Our team reached out to you via ticket and email to assist you further with your billing method. You can access your tickets on this Link, thank you.

~ Goran
Upwork
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