I really appreciate that you looked into this problem, I have attached the
last email which was received by the owner of **Edited for Community Guidelines**. After this
the billing method has been added and the amount is debited, but still
shows that the agency account is suspended.
Be advised that we won't be able to discuss the status of another user's account for privacy and security reasons. Please let the agency owner know that they can reply with this information to their support ticket and the team will gladly assist them.
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