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Alexander's avatar
Alexander N Community Member

0% fee 'Bring your own client'

Just got that mail... that sounds like a great thing, and i will be sure to use it when i get a chance.

 

But what bugs me: how do you plan to deal with the people who would hire themselves to gain success score, opening fake accounts of clients? It will be so cheap to do so (just some foreign exchange commissions, or maybe not even that when using U.S. payment methods) that it will be tempting to do so. Won't we soon face a whole new brand of fakes?

 

What i suggest: don't include contracts with these 0% clients into JSS calculation, top rated/rising talent, and otherwise take means to make sure they don't help a profile stand out.

296 REPLIES 296
Vladimir's avatar
Vladimir G Community Manager

Hi Susanne,

 

Thanks for sharing your interest in the program. Client brought to Upwork through this program will need to pay the 2.75% payment processing fee when they make a payment to a freelancer. If you like, we can send you an email with more details and a personal invitation link you can share with your off Upwork clients?

~ Vladimir
Upwork
Susanne's avatar
Susanne D Community Member

Hi Vladimir,

 

thank you - but if my client would have to pay for it, not interesting.

Tapan's avatar
Tapan P Community Member

Hello, 

 

I would like to invite a client to the platform. Can I get the invite link? 

Goran's avatar
Goran V Retired Team Member

Hi Tapan,

 

Yes our team will send you the link soon, thank you.

~ Goran
Upwork
Tapan's avatar
Tapan P Community Member

Hi, where would I receive this link?
Goran's avatar
Goran V Retired Team Member

Hi Tapan,

 

Our team will reach out to you via ticket with the link, thank you.

~ Goran
Upwork
Tiffany's avatar
Tiffany S Community Member

Susanne, the payment methods your clients wish to use generally carry a payment processing fee with them. Depending on the system, that fee may be charged to the purchaser or recipient, but someone pays between 2% and 4%, on average, for that transaction.

 

If you are concerned that the payment processing fee would deter clients, you could offer to reduce your fee by that amount. But, I suspect that many clients would be happy to pay that small processing fee in order to avoid the complications of trying to work out how to get payment to you.

Susanne's avatar
Susanne D Community Member

If I get again a client with this problem I might try it, Tiffany - but look, they already pay the charge when transferring the payment to Upwork instead of to me directly. Means, there would be two charges.

Vladimir's avatar
Vladimir G Community Manager

Hi Susanne,

 

To clarify, your client will only be charged for the payment processing fee I mentioned. Since service fee won't be applied, there's no second change for your client or yourself.

~ Vladimir
Upwork
Kishan's avatar
Kishan B Community Member

Hi Isabelle,

 

This is my personal experience that i am sharing with you. If you bring client to upwork i mean your personal client. Upwork will give folish reason that they inspect that client was sign up before this was offered and bla bla. They will not give you exact reason. And this is just attractive scheme they dont really implement it. They will reject your request saying that that client was previosly engaged. But they wont say you on basis of what they saying that and hence they willl get 20% from your personal client earning. 

Muhammad Waseem's avatar
Muhammad Waseem A Community Member

Hi

I want to bring a client in upwork. Am I elegible for 0% fee offer? If yes how can I get BYOC link? What will I and my client will be charged in both scenarios(elegible or not)?

Petra's avatar
Petra R Community Member


@Muhammad Waseem A wrote:

Hi

I want to bring a client in upwork. Am I elegible for 0% fee offer? If yes how can I get BYOC link? What will I and my client will be charged in both scenarios(elegible or not)?


 No, you are not eligible, as you are not top rated (yet)

 

So all the fees will be the standard fees.

Bojan's avatar
Bojan S Community Manager

Hi Muhammad Waseem,

 

Bring Your Own Client program is currently only available for Top Rated and Rising Talent freelancers. You can still send a link to your profile to your client and they can sign up for an Upwork account and hire you for a contract. You'll be paying standard Service Fee.

~ Bojan
Upwork
Danco's avatar
Danco D Community Member

Hi there, I would like to bring my own client on UpWork and I want to get informed about the program you have for paying a 0% fee for bringing new clients. I know I need to have a personalized invitation link so I can send it to my client. Can you provide it for me?

 

Thank you.

Goran's avatar
Goran V Retired Team Member

Hi Danco,

Our team will reach out to you with your unique link and detailed instructions on how to you use it, thank you.

~ Goran
Upwork
Danco's avatar
Danco D Community Member

Thank you for the prompt answer Goran. 

 

Cheers

Danco's avatar
Danco D Community Member

Hi Goran,

 

I still haven't received any instructions. Can you please send it to me, it is kind of an urgent matter.

 

Thank you,

Danco

Bojan's avatar
Bojan S Community Manager

Hi Danco,

 

I apologize for the delay in receiving your link. Your concern has been escalated and you should receive the link in the next couple of days. Thank you for your patience.

~ Bojan
Upwork
Vladimir's avatar
Vladimir G Community Manager

Hi Isabelle,

 

I'm sorry for the late follow-up on the questions you posted. Please find my replies below.

 

1. You may share the link you received with as many of your offline clients as you like.

2. This program will run for a limited time. We’ll be sending a follow-up email 30 days before you can no longer take advantage of this offer.

3. If you’ve brought a client to Upwork, you’ll have 0% fee applied to all payments processed on your contract.

~ Vladimir
Upwork
Tobibur's avatar
Tobibur R Community Member

Hi Vladimir,

I’ve brought a client to Upwork from LinkedIn and now I work on his project, So now will I get 0% fee for all payments processed on this contract?

 

Thanks and regards

 

Tobibur Rahman

Joshua's avatar
Joshua T Community Member

I can't think of one good reason I would introduce an non-Upwork client to Upwork. 0% fees? Big deal, I already get that.

 

Now if you want to offer a reduced fee on future Upwork clients in return for me bringing one of my clients here... THEN we'd be talking.

Jess's avatar
Jess C Community Member


@Joshua T wrote:

I can't think of one good reason I would introduce an non-Upwork client to Upwork. 0% fees? Big deal, I already get that.

 

Now if you want to offer a reduced fee on future Upwork clients in return for me bringing one of my clients here... THEN we'd be talking.


I'm with Joshua here - what would be the advantage to me to put a layer of bureaucracy between me and my client? I really don't understand the point of this offer except that my client would then have the opportunity to look for someone cheaper than me, which would benefit Upwork, but obviously not me!

Tiffany's avatar
Tiffany S Community Member

I can see an advantage to moving clients to Upwork if there weren't a fee. Currently, I have clients making payment through six or seven different methods, with turnaround times ranging from 15 minutes to 45 days--not counting one-offs. I have to invoice those clients, work out a payment method with new clients, occasionally chase an unpaid invoice, make various transfers based on differing payment methods...running all of those clients through a platform like this would further cut back on my non-billable work time.

 

There are issues that give me pause, but for me personally there is a clear advantage as well.

Jess's avatar
Jess C Community Member


@Tiffany S wrote:

I can see an advantage to moving clients to Upwork if there weren't a fee. Currently, I have clients making payment through six or seven different methods, with turnaround times ranging from 15 minutes to 45 days--not counting one-offs. I have to invoice those clients, work out a payment method with new clients, occasionally chase an unpaid invoice, make various transfers based on differing payment methods...running all of those clients through a platform like this would further cut back on my non-billable work time.

 

There are issues that give me pause, but for me personally there is a clear advantage as well.


That's what you get for being so flexible! 🙂

My clients have two options - Paypal or mail me a check. Never had anyone blink, and haven't had to invoice anyone more than twice, in more than 15 years of freelancing.

Tiffany's avatar
Tiffany S Community Member

Jess, I work with a lot of large international corporations. I think I'd have a tough time telling Motorola, Apartments.com, Kaplan or a regional hospital chain that they needed to pay me differently than they pay their thousands of other contractors. 

 

That said, they probably wouldn't be any more open to working through Upwork, unless they saw other advantages.