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Dhananjoy's avatar
Dhananjoy D Community Member

Account Suspended

Hi, I am in a problem with my account. I have balance but i can not use it. When i click to use my balance, a  message come like "Financial transactions for**Edited for community guidelines**have been limited. Please check your email for additional information or contact customer support." I deleted my email message probably. But I can not find any solution from customer booting support. I have completed video varification successfully. How can I do? Please help me.

 

**Edited for community guidelines**

1 REPLY 1
Bojan's avatar
Bojan S Community Manager

Hi Dhananjoy,

 

I apologize for the trouble this caused. I've followed up with our team regarding your account status and your account has already been resumed.

 

Thank you for your patience!

~ Bojan
Upwork