Account Violation Notice

[bryan-buensuceso]

I received an Account Violation email from Upwork but they are not responding to my request about specifics on what I violated. Apparently, I communicated outside the platform and according to the email, that's already considered circumvention. What's really strange is in the last 8 years, this is the very first time I received this notice.

According to your impersonal and wildly paranoid canned message:

"Trust is at the heart of the Upwork community and our Terms of Service are a critical part of creating and maintaining that trust."

So why does it seem that Upwork doesn't trust me either after 8 years? 

[JoanneP · Accepted solution]

Hi Peter Bryan,

I checked your account and it looks like you have already updated your open ticket regarding your account status. Please allow time for the team to get back to you on the same ticket to assist further.