Hi Betzaidy Angelica,
I'm sorry to hear your account was put on hold. I have followed up with the team and your account has been resumed. Thank you for your patience!
I checked your ticket and I can see that our team is communicating with you and answering your questions. Please check that ticket which details what steps you should take to lift the hold on your account. If you have any additional questions please post them on your ticket and our team will assist you. Thank you!
I am having the same issues I currently only have a certified copy of my ID and would have to wait few weeks for the real one in the mean time I would to like work. Who could help me as well?
I've asked the Customer Support Team to look into this further so that we can come back to you with more concrete information. I'll update this thread once I hear back.
UPDATE: Hi Eliani, it looks like the team has reached out to you through a support ticket. We’ll follow up with the team that’s reviewing/handling your case and they’ll update you directly as soon as possible. Feel free to follow up if you have any questions or need further assistance