Mar 7, 2021 10:10:50 AM Edited Mar 7, 2021 10:18:48 AM by Juliane Feliza M
May I please request for assistance. I have already tried calling the support line but no one was available to take my call. My Upwork time tracker is not working. The error message on the app is - "Attention Required! Cloudflare + One more step, Please complete the security check to access www.upwork.com + Please stand by, while we are checking your browser..." it's been over 2 hours and it's still not working. I have already cleared the cache on the website and closed and restarted the app several times and also tried uninstalling and re-installing but it's still not working and I am unable to log my hours. Thanks in advance.
Solved! Go to Solution.
Jan 22, 2022 09:09:30 PM by Pradeep H
Hi Belinda,
Thank you for your message. I am sorry to hear about the error message. I see that you have already initiated a support ticket for the same issue. One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Jan 23, 2022 07:17:38 PM by Juliane Feliza M
Hi Belinda, I think I have uninstalled and re-installed the application to resolve this in the past.
Jul 7, 2022 10:45:37 AM by Victoria R
I'm having the same issue. It's extremely frustrating to get support on this as well.
Jul 7, 2022 11:25:29 AM by Andrea G
Hi Victoria,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
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