May 5, 2022 07:53:10 PM by Uqba S
Hi, I want to activate the Plus plan. I am trying to add a billing method ( Master Card ), but it's not working. It says we can not authorize your card. Please solve the issue.
May 5, 2022 09:28:46 PM by Pradeep H
Hi Uqba,
Thank you for your message. Could you please contact your card issuing bank to check if international transactions are enabled on your card and if you have limit available to complete this transaction?
Thank you,
Pradeep
May 7, 2022 02:51:25 PM by Uqba S
I already contacted them. All transactions are enabled and there is no limitation.
May 7, 2022 04:18:07 PM by Luiggi R
Hi Uqba,
Thank you for following up. A Customer Support Team member will be reaching out to you through a support ticket to assist you further with your concern.
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