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9b3caedf
Community Member

Billing method not working

Hi, I want to activate the Plus plan. I am trying to add a billing method ( Master Card ), but it's not working. It says we can not authorize your card. Please solve the issue.

3 REPLIES 3
pradeephele
Moderator
Moderator

Hi Uqba,

 

Thank you for your message. Could you please contact your card issuing bank to check if international transactions are enabled on your card and if you have limit available to complete this transaction?

 

Thank you,

Pradeep



Upwork

I already contacted them. All transactions are enabled and there is no limitation. 

Hi Uqba,

 

Thank you for following up. A Customer Support Team member will be reaching out to you through a support ticket to assist you further with your concern.

~ Luiggi
Upwork
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