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bdec6bb9
Community Member

Billing method

I tried to attach my visa card as a billing method but upwork says "We are unable to authorize your card. Please add another billing method or contact your issuing bank."

Please help.

3 REPLIES 3
AndreaG
Community Manager
Community Manager

Hi Namita,

 

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline or consider adding an alternative billing method.

 

Thanks!

~Andrea
Upwork
bdec6bb9
Community Member

Hi Andrea,

Thank you for the response. I did try two other cards (master card and Discover) but it is same for both.  

Hi Namita,

 

Thank you for following up. One of our team members will reach out to you directly via a support ticket to assist you further with adding your billing method. You can access your ticket here

~ Nikola
Upwork
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