Bonus by mistake

[alexkhalin]

Hello,

I had an hourly contract that was ended successfully. The rate was agreed and time reported. The client

paid the required amount but by mistake did it as a bonus. So now the total amount of the contract twice bigger as it supposed to be. Is it possible to fix this issue?

Best regards,
Oleksandr

[petra_r]

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Oleksandr K wrote:

Hello,

I had an hourly contract that was ended successfully. The rate was agreed and time reported. The client

paid the required amount but by mistake did it as a bonus. So now the total amount of the contract twice bigger as it supposed to be. Is it possible to fix this issue?

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On hourly contracts, payment is automatic. The client is charged for all hours logged the previous week on Monday after the workweek ends.

If there is an overpayment, simply give a refund.