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Igor's avatar
Igor K Community Member

Buy connects

Hello everyone,

 

how can i buy connects from the earning balance here? Is that possible here or you need to buy them with your account payment like pay pal or credit card?

 

Cheers

Igor

 

 

11 REPLIES 11
Bojan's avatar
Bojan S Community Manager

Hi Igor,

 

Your funds are currently under the Pending tab. Once funds become available in your account balance you should be able to purchase Connects by following instructions shared in this help article. You can also use this link to see the payment options available to you and add one of those.

 

Thank you! 

~ Bojan
Upwork
Igor's avatar
Igor K Community Member

Thanks Bojan! So when i understand that write i can t use my current balance. i need to wait till that balance is going to be transfered to my paypal. And only with pay pal i have the possibility to buy connects back. is that right?

 

Best

Igor

Goran's avatar
Goran V Retired Team Member

Hi Igor,

 

You can use your earnings to purchase Connects once they are availeble on your Upwork account or by adding one of our billing methods. Thank you.

~ Goran
Upwork
Tobi's avatar
Tobi O Community Member

I want to buy connects with my bank card, how can I do that

Arjay's avatar
Arjay M Retired Team Member

Hi Tobi,

 

We accepts Visa, Discover, Diners Club, Diners Club International, Mastercard, and American Express. We also accept prepaid cards. To learn more about adding a credit card to your account, go here.

 

To purchase additional Connects:

 

  1. Go to Settings
  2. Select Memberships & Connects
  3. Click Add More Connects

Once you’ve selected the bundle you wish to purchase, click Add Connects and your account will automatically be charged. You can also check this help article for more details.

 

~ Arjay
Upwork
Esme's avatar
Esme C Community Member

Hi!

I can't find the add more connects button. I selected memberships and connects but I don't see any way to add connects.

Arjay's avatar
Arjay M Retired Team Member

Hi Esme,

 

If you're referring to adding Connects by purchasing them, Connects cost $0.15 (USD) each and are sold in bundles of 10, 20, 40, 60, and 80. Agencies can also purchase bundles of 150 or 300, if their balance allows.

 

To purchase additional Connects:

 

  1. Go to Settings
  2. Select Memberships & Connects
  3. Click Buy Connects

 

Once you’ve selected the bundle you wish to purchase, click Buy Connects and your account will automatically be charged. Feel free to check this help article for more information.

 

~ Arjay
Upwork
Abu Shahadat's avatar
Abu Shahadat K Community Member

Hlw will by Connects

Pradeep's avatar
Pradeep H Retired Team Member

Hi Abu,

 

Please refer to Arjay's message above your post for the step-by-step instructions to buy Connects.

 

Thank you,

Pradeep

R's avatar
R J Community Member

I'm unable to buy connects

This is what I'm receiving 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi R J,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork