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Community Member

Can't Close Agency Account

I'm trying to close my agency account, but I get the following error message: "Close all open proposals associated with the company"


My agency account doesn't have any open proposals. There are a few archived proposals, but they have long since expired, so there is no option to withdraw the proposals.


I've search for an hour and see no way to actually contact support to have them close my agency account for True Web Services.

Retired Team Member
Retired Team Member

Hi Malcolm,

One of our team members will reach out to you via ticket and assist you further with your agency, thank you.

~ Goran
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