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26a91788
Community Member

Can't accept an hourly contract from a client. "You cannot join this team until the client..."

I get this error when I try to accept a contract. Please help me solve this problem

3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Machel,

 

Thank you for your message. Your client will need to update their complete address before you can accept their offer.

 

Thank you,

Pradeep

 

Upwork

Hi Pradeep.

 

Thank you. but as per my client he already did update his complete address on his account. I tried many times but still getting the same error. Is there some troubleshooting steps that he needs to do?

 

Thank you.

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