Can't accept an hourly contract from a client. "You cannot join this team until the client..."

[26a91788]

I get this error when I try to accept a contract. Please help me solve this problem

[PradeepH]

Hi Machel,

Thank you for your message. Your client will need to update their complete address before you can accept their offer.

Thank you,

Pradeep

[26a91788]

Hi Pradeep.

Thank you. but as per my client he already did update his complete address on his account. I tried many times but still getting the same error. Is there some troubleshooting steps that he needs to do?

Thank you.

[25005175]

Customer needs to complete full address (minor issue) 

Re: You cannot join this team until the client adds a complete address. Please wait until the client 

Error saying Address info isn't complete