Nov 26, 2019 01:14:26 AM by Alexey K
Hi,
I've chosen the wrong bank account for the withdrawal. Is it possible to select another one, or just cancel it?
Nov 26, 2019 01:20:26 AM by Goran V
Hi Alexey,
Unfortunately we are not able to cancel or reverse a withdrawal once it's initiated. If you don't receive your funds after 8 business days let us know here and our team will initiate a trace on your transaction. Thank you.
Jan 19, 2022 12:44:56 AM Edited Jan 19, 2022 12:49:16 AM by Goran V
Hi, I have quite the same issue. I use the wrong bank account number to withdraw my balance.
I accidentally put the wrong number on the last two digits of my bank account and somehow it's successfully withdrawn my balance. Now my balance is gone. Is there any way I could cancel?
*on the red circle is the wrong bank account number
**Edited for Community Guidelines**
Jan 19, 2022 12:49:58 AM by Goran V
Hi Muhamad,
Since your account number is not correct, the funds should bounce back to your Upwork account. If you haven't received them after 8 business days, feel free to follow up here so that we (Moderators) can assist you further. Thank you.
Jan 19, 2022 02:54:35 AM by Muhamad M
Alright. I'm just afraid the funds entering the wrong account. Because the balance in my account is already gone I thought the transaction was successful.
Apr 20, 2022 11:56:35 PM by Queency S
Hi. I have quite the same issue. Instead of account number, I placed in my card number. Can I repeat the process to correct?
Apr 21, 2022 02:01:13 AM by Pradeep H
Hi Queency,
Thank you for your message. If you have initiated a withdrawal with the incorrect details, your funds should be reversed back to your Upwork account within 8 business days. You can update your payment method and reinitiate the withdrawal once the funds are available on your Upwork account.
Thank you,
Pradeep
Feb 16, 2023 10:44:05 AM by Janyn Ruth O
Hi,
I withdrew my money last Feb 15, 2023, and supposedly (and usually) arrived on Feb 16, 2023 I think my bank account is already closed and I haven't received my money yet, I was wondering if my money will bounce back to my Upwork account? so, I can transfer my money to another bank account.
Feb 16, 2023 11:42:48 AM by Andrea G
Hi Janyn,
If the funds are unable to be applied to the bank account you withdrew to they should be back to your Upwork account in about 7 days.