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Change Profile Name

b1082a91
Active Member
Hennadii T Member Since: Jan 9, 2021
1 of 16

Recently I created upwork account with my google.

 

Btw, the name of my google acc was not my legal name.

 

So I created profile name change request.

 

And name was changed at Account Setting.

But at my profile page, name is not changed yet.

 

Please help me.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
2 of 16

Hi Hennadii,

 

I checked with the team and you should be all set now. Could you please check and let us know if you still need help with this?

Thank you.

~ Aleksandar
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9880e550
Active Member
Optimized C Member Since: Jan 15, 2021
3 of 16

Hi,

 

I have the same problem as 

 
 
How do I change this?
Thanks
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 16

Hi Bistra,

 

To submit a name change request go to Settings > Contact info and update your name. Once the review is completed our team will reach out to you with the results. Thank you.


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9880e550
Active Member
Optimized C Member Since: Jan 15, 2021
5 of 16

Hello Goran,

I have been looking everywhere but cannot find: Settings > Contact info 

 

Can you please point me in the right direction.

 

Thanks

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 16

Hi Bistra,

 

At the moment you will need to submit your application for a review once you`re ready. Once this is done, you will be able to access your Settings by clicking on your name at the top right corner. Thank you.


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cf823cfe
Active Member
Samuel Ken A Member Since: Mar 10, 2021
7 of 16

Hi,

I'm encountering the same issue, though I already changed my name to what it should be, my profile still says Samnes, which is my gmail's name and just my nickname. I'd like to change it to the one I changed it to in my profile. 

Looking forward to your response,

Samuel

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 16

Hi Samuel Ken,

 

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue? Let us know if the issue persists. Thank you.


~ Bojan
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cf823cfe
Active Member
Samuel Ken A Member Since: Mar 10, 2021
9 of 16

Hey there Bojan,

I went ahead and cleared the cache and cookies, and also tried to open it on another browser. Same issue persists. Hope this screenshot helps identify the problem.

Sam

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 16

Hi Samuel,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your name. Thank you.


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