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Re: Clarifying Agreements

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Community Guru
Petra R Member Since: Aug 3, 2011
11 of 17

@Douglas Michael M wrote:

Joseph,

@Upwork needs to appear and clarify whether payment contingent on the action of third parties (conversions, acceptance for publication, etc.) violates terms of service.


 In fixed rate contracts it does not.

 

 

Community Guru
Preston H Member Since: Nov 24, 2014
12 of 17

To answer your question:

 

If you issue a complete refund, then there is no way for any negative feedback to appear on your profile page.

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Community Guru
Ravindra B Member Since: Sep 27, 2015
13 of 17

@Preston

 

Are you certain that no private feedback can be left by the client?

"Certa bonum certamen"
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Community Guru
Petra R Member Since: Aug 3, 2011
14 of 17

Private feedback CAN be left.


@Ravindra B wrote:

@Preston

 

Are you certain that no private feedback can be left by the client?


 Preston never said that the OPs Job Success Score won't be impacted, just that there will be no publically visible feedback.

 

Even if no money changed hands the client does get the opportunity to leave private feedback and that will be factored into the freelancer's JSS.

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Community Guru
Ravindra B Member Since: Sep 27, 2015
15 of 17

@Petra

 

 "Preston never said that the OPs Job Success Score won't be impacted, just that there will be no publically visible feedback."

 

I went back and read Preston's previous post again. Yes, he has mentioned that private feedback can be left.

 

“If you issue a refund for any money paid already, and then close the contract, then nothing will show on your profile page. It is possible that the client will give you negative private feedback, but maybe they won't.”

"Certa bonum certamen"
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Active Member
Joseph M Member Since: Jun 12, 2016
16 of 17

 

YOU'VE ALL BEEN AWESOME!!!!!

- Joseph

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Active Member
Joseph M Member Since: Jun 12, 2016
17 of 17

And fate would have it. ...

After filing a dispute, I retained original funds from the client without
doing extra work or "ongoing revisions."

The Upwork administration supported my claim after client didn't respond
within five days. ...to rebuttal my case.

 

After Upwork's inquiry, I requested full funds and that this client be
banned from the site. I don't believe the latter occurred.

 

But I did get my money.

 

Let it be a giant step for freelancers of all kinds.

 

Thanks For Your HEL:-P,
- Joseph

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