Client not able to fund his account and pay me

[7ade2e30]

I've working on a project for a particular client but now he's telling me Upwork has denied him access to fund his account so that the money can be released to me after my first milestone. How can this be resolved?

[spectralua]

You cannot. Client must do it himself via support. Stop works until resolved and wait.

[7ade2e30]

Thank you