Connects

[musyokapatrick]

Hi!

I recently send a proposal for a project, got hired and paid. Unfortunately, I didn't receive the 10 free connects. What could be the issue? The contract ID is 26031188. Thanks!

[JoanneP · Accepted solution]

Hi Patrick,

I've escalated this to our team for further checking. One of our team members will reach out and assist you directly via a support ticket. You can access the ticket when you log in to your Upwork account and going here.

[azzeall]

Hi, 

I am having the same problem can you please help me too, Thanks.

The contract ID is 28568981.

[BojanS]

Hi Azzeal,

We’ll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[08d94f06]

Hi! I recently send a proposal for a project, got hired, and paid. Unfortunately, I didn't receive the 10 free connects. What could be the issue? The contract ID is  31109750. Thanks!

[PradeepH]

Hi Nuriddin,

Thank you for your message. I see that the interview was responded to on Aug 4th. Please allow 24-48 hours for the Connects to be credited to your Upwork account.

Thank you,

Pradeep