Delayed Payments for Top-Rated - Faster Payouts

[amteves]

Hello!

Is there a delay now on the Top-Rated salary availability?

Please advise. Thanks

[brj]

I was thinking the same thing.

[brj]

Not again, yes same here. It's suppose to reflect by now.

[ndhaskin]

Hopefully it's fixed soon - we've all got bills to pay!

I myself have auto drafts coming out of my account in the morning...so here's hoping I've got the funds to cover.

[mcruz]

Mine is still "In Review".  You're right.  Usually it's available by this time.

[5aedacb4]

Same! 

[michaelj206]

Not available here, either.

[rbramones]

Queue position: 20 

[rbramones]

high volume of support issue

[rbramones]

Our sincere apologies for your prolonged holding time. Due to extremely high chat volumes, all agents are still busy. Please feel free to continue to hold, or if you prefer, exiting this chat will create a ticket through which you can provide additional information regarding your issue.

[r2m78]

Oh my! It's delay again? It's already 11:40 a.m here in Philippines.

[ndhaskin]

If it helps anyone, mine is now very slowly starting to trickle in.

[mcruz]

It just became available. Just now. 

[coryemberson]

Just starting to trickle in here, too. This is not good for my heart.

[ndhaskin]

thankfully this doesn't really happen often.  It just sucks, because then you wonder if you've done something wrong! 

[gailgeee]

Same here. This is happening quite often now.

[rbramones]

Am with the chat support now

[jpbl1976]

Second straight week that this has happened...

[ndhaskin]

really? that stinks.  mine wasn't delayed last week more than maybe 15 minutes

[jpbl1976]

There was an entire thread here about that last week, with a community manager responding. This has happened a lot in the last year, which is why I'm surprised you've said it doesn't happen often. 

This isn't even a client issue. I'm the one who issues payments on the client side. I know that Upwork got paid. 

[ndhaskin]

It doesn't typically happen often for me - at least not to this extent.

Really sucks it seems to be happening to others more often, though.  I didn't see the thread last week.

[al_hayes]

Still waiting.. It is still quite upsetting even though it's a bonus benefit.. 

Aaaaand.. literally as I was typing this it popped through. Relief++

Thanks Upwork! 😉

[ndhaskin]

Woohoo!  I'm still waiting for a couple of my contracts but at least it's coming.

[jason_bautista]

Same issue here

[jason_bautista]

It might be the changing time settings in the US

[coryemberson]

I don't think that's it, as payments were generally available for me between 6-7 p.m. Pacific Time, so that would translate to between 7-8 pm PT... still quite a bit later than that... (that was my initial thought, too).

[ndhaskin]

Did yours get released yet Coralie?

[coryemberson]

Two of three contracts... waiting for one more...

[ndhaskin]

I have 3 down, 3 to go

[coryemberson]

May the odds be ever in your favor! 😉

[june50]

same here, been waiting for it. It normally arrives at 10:30 MNL time, up until now - still in progress.

[petra_r]

It should become available by around 5 am UTC.

It is now 3.45 am.

[lucas-michael]

It seems like payments have been a bit late since this war started.  But they always trickle in over couple hours for me.

Happy working!

[j_muiruri]

Same thing here!

[jpbl1976]

Unfortunately, later payments seem to be the 'new normal' on Upwork. It's been this way for weeks now.

[canlas_06]

same thing here.. 

[ran88]

hi,

My pay from one of my clients is still in review. It's beyond 5am utc already. It's now 1pm utc

[yanimaravillo]

Hi, my funds from last week is still In Review status today. It's supposed to be available yesterday but it's still not converted to Available Funds. Please assist. Thanks!

[yanimaravillo]

According to Upwork Chat Support --

For the timing, these are processed through batches. So for example, your colleague's transaction was processed in batch 1 and was cleared right before the cutoff, his/her payment will still be reflected within Friday. Then if your transaction was processed in batch 2 but the client's issuing bank has cleared your payment past 5am UTC, then it did not make the cutoff leading to your payment being available by Wednesday

Does anyone have the same issue wherein their payout didn't make the bank cut-off clearing? So instead of the usual Friday payout we have to wait for 5 days more to withdraw the funds? Because if they are clearing the payouts by "batch" for top rated freelancers, then there must be someone who's experiencing the same issue as me at this very moment, and also have to wait until Wednesday to get the available funds. Can someone assist pls?