Did Not Receive Connects After Responding to Two Different Job Interviews

[#1]

Hi,

I applied to, and got interviews with two different jobs yesterday (more than 24 hrs passed) for which I have not received connects. Can you look into it please?

[#2]

Hi Shahid,

Thank you for your message. Please allow 24-48 hours for the Connects to be credited to your Upwork account. Feel free to message us if you do not receive Connects after 48 hours.

Thank you,

Pradeep

Thank you

[#3]

It has been almost 48 hours, and I have not received the connects yet.

[#4]

Hi Shahid,

I have checked your account and I can confirm that your Connects have been awarded back to your account today (April 26th). You can check your Connect history for more details.

[#5]

Arjay,

I AM looking at the connects history, and I can tell you that I still have not received the connects for one  job I applied to on 23rd April. I had won that interview and job but never got the connects back for this job.

Jobe title: **edited for Community Guidelines**

Recheck on your end again

[#6]

Hi Shahid, 

I want to clarify this for you. To win interview Connects, the following has to happen: 

1. Submit a proposal for a job.
2. Win an interview with a client.
3. Respond and win a bonus!

In this case, you were directly sent an invitation to submit a proposal. In this case, you do not win Connects. The story I outlined above should be followed to win Connects for interviews. Freelancers will not win Connects when clients directly reach out and request a proposal. 

I hope that clarifies things. 

[#7]

Dear Avery,

(The job under consideration has title **Edited for Community Guidelines**

I have checked my notifications, email, and messages. I think you're grossly mistaken about me receiving invitation and then submitting a proposal.

I actually submitted a proposal (without receiving any invitation), got the interview, and won the job. Just like story you outlined above. I have checked my messages and there's no invitation of the job under discussion.

When invited to a job, I must receive a message like below (an example of another job, for which I was invited)

**Edited for Community Guidelines**

I have double checked my messages and I am sure I didn't receive any invitation to the job under discussion. Therefor, I would request you to check again and credit the connects due for this job.

[#8]

Hi Shahid,

Thank you for following up. I shared your concern with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.