🐈 Community
» Forums » Freelancers » Didn`t receive 'payment processed' email, sho...
Page options
maddyk07
Community Member

Didn`t receive 'payment processed' email, should I be worried?

Hi,

I requested withdrawal of funds yesterday (1st March), and I still haven`t received the 'your payment has been processed' email. Should I be worried? I normally get the email within mins and funds within hours. Thank you!

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Madushani,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

Hey, I also withdrew my funds yesterday but I still haven't received the "your payment has been processed" email from Upwork. I always get this email and my funds within the same day. Can you kindly resolve this issue. Thank you. 

Hi Aaminah,

 

It looks the payment is still in process. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Upcoming Events
Feb 13
Feb 28
Upwork Community Virtual Hour
Community Hour English
Mar 28
Upwork Virtual Community Hour
Community Hour English
Learning Paths