Dutch VAT nr not accepted

[emmavde]

Hello!
I tried a few times to enter my VAT number (I work in The Netherlands) but the system won't accept it. I am sure I am doing it all right - the format, country, name are all right. Do you have any idea what I need to do now?

Emma

[BojanS]

Hi Emma,

We'll have one of our agents reach out to you via a support ticket to assist you with adding your VAT number.

Thank you for reaching out to us. 

[demmyhonore]

Hi Bojan,

I am having exactly the same issue. Not sure why my Dutch VAT number is not accepted.

Regards,

[BojanS]

Thank you for reaching out to us, Demmy Honore.

One of our team members will reach out to you directly via a support ticket to assist you with adding your VAT number.

[kajderuyter]

Hi Bojan,

I have this exact same problem right now. Could I also get some assistance with this?

Thanks in advance.

Regards,

Kaj

[AndreaG]

Hi Kaj,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[demmyhonore]

Hi Kaj (and others),

Even though your records are up to date with the KVK. The KVK does not proactively communicate new company names or other changes to the tax office. So the tax office (and thus also: https://ec.europa.eu/taxation_customs/vies/?locale=nl - which Upwork uses for checking your company records) still will have the initial company data as when you registered your company. 

The way to solve this is to call with your tax office and to ask them to update their records! 

Good luck!

[25158686]

Hi, Bojan!

I have the same issue (Dutch VAT-ID is not accepted), could you help me, please?

Aigul

[JoanneP]

Hi Aigul,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[smarandeshmukh]

I'm having the same problem. I see my VAT number on the European VIES website but upwork is not accepting that VAT number. Could I get some assistance?

[PradeepH]

Hi Smaran,

Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[7538c3b7]

Same here. The links provide above to open a ticket dont really work

[PradeepH]

Hi Maarten,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you,

Pradeep

[8f10f4e5]

Hi, I'm also not able to add Dutch VAT, keep getting 'not approved', any help?

[NikolaS]

Hi Ilya, 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[6864bfce]

Same issue here, tried again - no luck so far.

[NikolaS]

Hi Meindert,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[d0821e00]

Hello team Upwork, can I also get a support ticket? I have the same issue, got the correct Dutch VAT number but the system doesn't accept it. Thank you for your help.

[ArjayM]

Hi Stephen,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance.

[14f9fdd8]

I seem to have the same issue. Note that I'm registered as a freelancer in the Netherlands, but my company name is not my personal name (which is quite common... at least here in the Netherlands). This was an issue when I tried to add my business bank account as well. Maybe that plays a role here as well?

My VAT number checks out fine on https://ec.europa.eu/taxation_customs/vies/?locale=nl

[ArjayM]

Hi Michel,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon on this page with more information and further assistance with your VAT ID concern.

[14f9fdd8]

To any other freelancers finding this: it was just as I thought. If you lookup my VAT number, you only see my business name and not my personal name. Upwork needed proof that this business is actually mine.

[63be9168]

Dear Upwork,

I'm also experiencing issues with my VAT number, which won't be accepted by Upwork. Could I get some assistance as well please?

[ArjayM]

Hi Pieter,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with more information and further assistance.

[d855c1a1]

Hi

I have the same problem. Can you help me please 

[ArjayM]

Hi Mahdi,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon with more information and to assist.

[25158686]

Hi! I Have the same issue. How did you resolve it?

Aigul