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Earnings

rajko
Active

I think my earnings from last payment doubled by mistake. Who should resolve this?

4 REPLIES 4
petra_r
Community Guru

Goran R wrote:

I think my earnings from last payment doubled by mistake. Who should resolve this?


What do you mean?

 

If you feel a client has accidentally overpaid you, you can issue a refund.

Sometimes clients make mistakes, usually with hourly contracts, by not realizing that they get charged automatically, so they make a payment and then get charged, or they accidentally set up a salary in addition to the tracked hours.

Thank you for reply. It is not hourly job, this is a milestone for last
amount of videos.
petra_r
Community Guru

Have you asked the client? You can always just refund

How I can see client pay once, but will try to figure out what's
happens. Thank you for reply.
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