Earnings

[rajko]

I think my earnings from last payment doubled by mistake. Who should resolve this?

[petra_r]

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Goran R wrote:

I think my earnings from last payment doubled by mistake. Who should resolve this?

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What do you mean?

If you feel a client has accidentally overpaid you, you can issue a refund.

Sometimes clients make mistakes, usually with hourly contracts, by not realizing that they get charged automatically, so they make a payment and then get charged, or they accidentally set up a salary in addition to the tracked hours.

[rajko]

Thank you for reply. It is not hourly job, this is a milestone for last
amount of videos.

[petra_r]

Have you asked the client? You can always just refund

[rajko]

How I can see client pay once, but will try to figure out what's
happens. Thank you for reply.