Fee refund to my freelancer membership

[#1]

I need a refund of the monthly membership fee that has accidentally gone through today. I have not used my membership this month and cancelled my account too.

[#2]

Hi Tripti,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the refund. Could you please let us know if the last part of your message 'cancelled my account too' is a request to close your account?

Thank you.

[#3]

I need the same for the client plus membership, can’t find where to submit a ticket.

[#4]

Hi Fahad,

I shared your request with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

Thank you.